I received the Powerpack 600HD from Safe Home Products within a week of ordering (Iowa to West Coast). Upon receiving my entire order I realized an item mistake I made when ordering. I called SHP and within minutes I had my issues fully resolved with an email confirmation from their Customer Service Department through Amazon.com! Safe Home Products even 'covered' my mistake. What a pleasure to know, in a faceless environment, there are still companies like SHP that considers "the customer is always right". They're on my Favorites List from now on.Xantrex Powerpack 600 Watt Jumpstarter, Power Inverter and Backup Power Source Get more detail about Xantrex Powerpack 600 Watt Jumpstarter, Power Inverter and Backup Power Source.
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